Case Study of Effectiveness Evaluation of Staff Training Courses in Refah Bank

Authors

  • E. Yousefian Department of Humanities Sciences, Faculty of Public Management, Khorasgan Branch, Islamic Azad University, Khorasgan, Isfahan, Iran
  • A. Chitsaz Department of Management, University of Isfahan, Isfahan, Iran
  • B. Karimpour Department of English Teaching, Khorasgan Branch, Islamic Azad University, Khorasgan, Isfahan, Iran
Volume: 7 | Issue: 4 | Pages: 1870-1873 | August 2017 | https://doi.org/10.48084/etasr.1204

Abstract

One of the newest and most well-known train patterns for evaluating the effectiveness of in-service staffs training is Kircpatrick model. In this paper, the effectiveness of staff training courses of Refah-bank is evaluated. A questionnaire consisted of five components which include: reaction, learning, of behavior, the results and the innovation in role of confounding factors is handed out. The survey results show that three factors (reactions, behavior and innovation) have a significant effect on the teachings effectiveness according to Kircpatrick model. And that two factors (learning and results of the courses) have not a significant effect.

Keywords:

Kircpatrick model, Mebbliav, Training, staff

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References

http://www.kirkpatrickpartners.com/Our-Philosophy/The-Kirkpatrick-Model

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R. R. Kazbour, H. M. McGee, T. Mooney, L. Masica, R. O. Brinkerhoff, “Evaluating the Impact of a Performance-Based Methodology on Transfer of Training”, Performance Improvement Quarterly, Vol. 26, No. 1, pp. 5-33, 2013 DOI: https://doi.org/10.1002/piq.21135

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How to Cite

[1]
E. Yousefian, A. Chitsaz, and B. Karimpour, “Case Study of Effectiveness Evaluation of Staff Training Courses in Refah Bank”, Eng. Technol. Appl. Sci. Res., vol. 7, no. 4, pp. 1870–1873, Aug. 2017.

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