Fashami, C. S., and M. Babaei. “A Behavioral Maturity Model to Establish Knowledge Management in an Organization”. Engineering, Technology & Applied Science Research 7, no. 3 (June 12, 2017): 1725–1731. Accessed May 6, 2025. https://www.etasr.com/index.php/ETASR/article/view/987.